2019 Aetna Product & Benefit Preview:

  1. Visit the Medicare Advantage section of our Products page by clicking here
  2. Scroll down to the Carrier selection box and select Coventry/Aetna (leave the state selection blank). Click Submit.
  3. Click Coventry/Aetna Medicare Advantage under the Product heading
  4. Click 2019 Aetna MA Benefit Preview under Available Product Forms

2019 Certification:

www.AetnaMedicareProducerCertification.com – $50 discount off the AHIP (Total cost: $125)

REQUIRED FOR 2019 – Agent must complete a market-specific training (online or in person) for all states & markets where you plan to sell MA/MAPD products. To sign up, go to www.AetnaMedicareAgentTraining.comStarting on 9/1/18, the Market Specific Training Deck will be on Producer World for the agents who wish to self-study.

Agents will see different choices on how they wish to complete their Market Specific Training, and they will have to attest in the certification site as to how they wish to complete this training:

    • In person or webinar
    • Self-Study
      • To access the self study information visit https://www.aetna.com/producer_public/login.fcc. Once you are logged in, click on Individual Medicare Products, then Products, and finally 2019 Market Specific Training.
      • Aetna will track the downloads to agent’s computers on their end to know who completed the Self-Study course.

Annual certification cutoff date to receive renewal commissions: More Information Coming Soon (NOTE: If an agent misses the deadline, renewal commission payments will resume the first month after certifications are completed. They will not be eligible for any missed commission payments during their lapsed period.)

AHIP Video Walkthrough – How to access AHIP (without carrier sponsorship)

2019 Certification Walkthrough


Supply Pre-Orders:

  1. First, make sure you’re ready to sell for 2018. You must wait at least 48 hours after becoming ready to sell to pre-order kits.
  2. Login to Producer World.
  3. Go to the “Individual Medicare” page.
  4. Scroll down and then click the orange “Order Enrollment Kits.”
  5. Next, login to the enrollment kit-ordering site using your National Producer Number (NPN).
  6. Follow the prompts to order your materials.

Applications & Submission:

Accessing and Using Aetna Ascend Online Client Enrollment Tool

Aetna Ascend E-Kit Quick Start Guide (Windows) 2018

Aetna Ascend E-Kit Quick Start Guide (Mac) 2018

COMING SOON – 2019 Aetna Coventry Enrollment Options and Fax Numbers

2018 Aetna Coventry Enrollment Options and Fax Numbers


SOA Form:

COMING SOON – 2019 Aetna Scope of Appointment Form

2018 Aetna Scope of Appointment Form

2018 Aetna Telephonic Scope of Appointment Instructions


General Information:

COMING SOON – 2019 Aetna Producer Guide

2018 Aetna Producer Guide

Aetna Coventry Local Market Manager Contact Information – Updated July 2017


Provider and Formulary Look Up:

Aetna Provider Directory

Compare Plans & Estimate Drug Costs

If you need to get an Evidence of Coverage or product specifics about Coventry / Aetna / First Health forms not including enrollment kits visit:  https://www.aetnamedicare.com/

  • Put in a zip code under Enter Zip Code and click on Shop for 2018 plans
  • Click View All Plans
  • Choose the plan that you want to know more about
  • Click on View Plan Details

If you scroll all the way down you can find out information about summary of benefits, formulary, prior authorization, step therapy, evidence of coverage, low income subsidy, and more.


Events, Presentations, and Materials:

Downloading the 2018 Aetna MAPD Consumer Facing Sales Presentation Video (Revised 10/11/2017)

Downloading the 2018 Coventry MAPD Consumer Facing Sales Presentation Video (Revised 10/11/2017)

Aetna Seminar Reporting Instructions

Aetna Seminar Reporting Template

Compliant Presentations (must be logged into Aetna’s website to access)