Shelby Catalano


How did you get here?

I met with Brittany and the contracting team and it felt like home away from home.

What is your favorite part of working at SMS?

The diversity in day to day operations. My days encompass a variety of contracting requests that involve problem solving and addressing agent’s needs, and each day is full and productive. SMS also hosts numerous volunteer and giving opportunities that I look forward to taking part in.

What do you like to do in your spare time?

Hiking, Traveling, Reading, Yoga

What can you help agents with?

IMP contracting needs

What should your job title be?

Contracting Duchess – a scholar and all around nice lady. Not quite royalty but working on it.