Agent Update Memo — July 2024

Below you will find new Medicare training and information both from Senior Marketing Specialists and the insurance industry as a whole.

Senior Marketing Specialists Updates

  • July 4th the Senior Marketing Specialists’ office will be closed.

  • Hiring new staff? For compliance and HIPAA training, CMS offers a free annual course!

    • Run candidates through the OIG Exclusion List. VerifyComply is a great resource.

    • Save documents, certificates, and results for up to 10 years.

  • Collect scopes, drug lists, and update client profiles on MedicareCENTER through Client Sync!

AEP Updates

  • Cert guidelines and directions coming on the AEP Toolkit.

  • Certification Dates (subject to change):

    • UHC – Available

    • AHIP / NABIP – Available

    • Devoted – Available

    • Zing – Available

    • Aetna – Available

    • Cigna – Available

    • Anthem – 7/2/24

    • Humana – 7/2/24

    • WellCare – 7/16/24

    • Essence – 7/25/24

Carrier Updates

  • Update on Lumico business:
      • Effective July 1, 2024: No longer accepting new appointments for new or existing agents.

      • Appointment requests started prior to July 1, 2024 will continue to be processed.

      • Effective October 1, 2024: No longer accepting new business for Med Supp and Life Insurance products.

  • ACE rate increases:

    • 8/1/24 Rate Change: AL, AK, AR, AZ, CO, DE, DC, FL, GA, ID, IL, IA, KS, MI, MN, MO, MT, NV, NH, NM, OH, OK, PA, RI, SC, SD, TX, UT, WV, WI, WY

    • 9/1/24 Rate Change: LA, ND, TN, VT

    • 10/1/24 Rate Change: INMS

    • 1/1/25 Rate Change: KY, MD, NE, NJ, NC, VA

  • UHC launching Jarvis enroll and platform refresh.
  • Aetna front runners must complete AHIP by 9/30 to receive the free AHIP benefit.

  • WellCare has transitioned to using NPNs and not WellCare ID’s. If you write business starting in July with your WellCare ID’s you will not get paid.

  • Allstate is making Short Term insurance easy to sell now with the upcoming changes:
      • STM is changing how long you can have a plan starting on September 1st. Here are some things agents can do with Allstate before then:

      • Opening January 1st effective dates in July.

        • Deferred payment until December 31st.

        • Making it where you can still get a 3 year plan – so you could have a STM plan until 2028 and would not be effected by the changes on September 1st.

        • Bonus available – 15 policies, $500 for each 3 year plan and $250 for 2 year plans.

  • Anthem ending HRA payments (reminder Aetna and wellcare already have) 

    • HRA administrative fee payments are ending for non-SNP (non-Special Needs Plan) Medicare Advantage plans as of July 31, 2024 for enrollment effective dates through August 1, 2024.  
    • HRA administrative fee payments are ending for SNP (Special Needs Plan) Medicare Advantage plans as of September 30, 2024 for enrollment effective dates through October 1, 2024. 

Industry & Compliance Updates

  • Remember when gathering SOA’s and drug lists that the method of gathering must be HIPAA compliant. MedicareCENTER, Mail, Fax, RetireFlo, etc. are compliant.

  • SCAN and Elevance lawsuits resulted in at least a partial judgement in favor of the plaintiffs. CMS is now reviewing ALL plans’ Star Ratings and will reissue them soon.

  • Postage stamps will increase by 5 cents on July 14th, from 68 cents to 73 cents.

Your team treats agents like family, and always works hard for the success of the agents. That is very much appreciated!

~ Judith F.

Senior Marketing Specialists AEP Toolkit

Our AEP Toolkit has all the marketing resources, certification walkthroughs, carrier specific details, and tools you’ll need in one easy to access spot!


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