
Agent Update Memo — September 2024
Agent Update Memo — September 2024
Below you will find new Medicare training and information both from Senior Marketing Specialists and the insurance industry as a whole.
Senior Marketing Specialists Updates
- For carrier sneak peeks, certification walkthroughs, and AEP resources check out our AEP Toolkit.
- Visit our AEP Pop-up Tent on SMSU for all the video resources and training you need this AEP.
- Smoothing Provision or M3P Information
- Month by Month AEP Prep Tool: AEP Tactical Battle Plan
- NEW: Plan Recap Sheet – great for extra protection to avoid a complaint to Medicare and remind your clients what they enrolled in.
- NEW: Sales Appointment Checklist
- Pre-AEP Client Letter
- Client Intake Form
- Permission to Contact Form – bring to educational events!
- Client Intake Form / Fact Finder
- IRA Resources
- IRA What’s Changing – Customizable Client Flyer
- IRA What’s Changing – Customizable Client PowerPoint Deck
- IRA – Changes to Part D Coverage of Vaccines and Insulin
- IRA Drug Smoothing Provision Information
- Basic IRA Information
- PDP Materials
- Fillable PDP Opt Out Form
- 2024 Medicare Part D Flyer
- 2025 Medicare Part D Flyer
Industry Updates
- CMS announced the 2025 National Average Bid Amount for Part D
- NEW Part D Premium Stabilization Program announced by CMS
- Business as usual for Overwrites, Co-op, HRA, Bonuses, and PDP commission levels as the court orders a stay after a lawsuit ruling on July 3rd.
- You can become a member of the American’s for Beneficiary Choice, an organization that helped fight the final ruling and create the new court order.
Carrier Updates
- ManhattanLife rolled out a new Hospital Indemnity plan! They have one plan focused on the 65+ age brackets, and one for the U65 ACA client base. The U65 product looks EXTREMELY competitive.
- For a wholistic look at your market for Health Risk Assessments, Service Area Reductions, and Crosswalk/Mapping data, please reach out to the sales team.
- Many carriers are pulling plans from their service area for 2025. Reminder that there is an election for Service Area Reductions (SARs) that runs from December 8 – End of February.
- PDP Plan Mapping/Crosswalks (that we know so far)
- Aetna PDP – everything is mapping into the Choice Plan
- UHC PDP – offering two plans for 2025: Walgreens is mapping into the Preferred and the Basic is mapping into the Rx Saver Plan
- AEP Supplies
- UHC supply orders are open
- Aetna is open but not allowing more than 20 kits
- Humana is open and has said orders before 9/15 will arrive before 10/15
- Cigna is open until 9/18 and then again on 9/23
- Elevance and Wellcare are closed until 10/1
- Wellcare – Monday, Aug. 5 through Monday, Aug. 12 for brokers that have completed all training requirements. (TPME not a requirement to place order)
- During this window you may select Plan Year 2025 and order materials to be delivered ahead of Oct. 1.
- Devoted will be doing Health Risk Assessment incentives for 2025 (previously stated they were going away)
- Anthem
- UHC – for DSNP/CSNP only
- Cigna
SMS is very informative. When I listen or read new Medicare rules, helpful preparation for AEP, etc. I know that I can trust the information when I listen to your YouTube channel, podcasts, and emails. SMS is also very helpful towards agents giving many tips, help setting goals, and sharing personal experiences.
~ Belinda F.

Our AEP Toolkit has all the marketing resources, certification walkthroughs, carrier specific details, and tools you’ll need in one easy to access spot!
Sources:
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