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Agent Update Memo — September 2024

Below you will find new Medicare training and information both from Senior Marketing Specialists and the insurance industry as a whole.

Senior Marketing Specialists Updates

Industry Updates

Carrier Updates

  • ManhattanLife rolled out a new Hospital Indemnity plan! They have one plan focused on the 65+ age brackets, and one for the U65 ACA client base. The U65 product looks EXTREMELY competitive. 
  • For a wholistic look at your market for Health Risk Assessments, Service Area Reductions, and Crosswalk/Mapping data, please reach out to the sales team.
  • Many carriers are pulling plans from their service area for 2025. Reminder that there is an election for Service Area Reductions (SARs) that runs from December 8 – End of February.
  • PDP Plan Mapping/Crosswalks (that we know so far)
    • Aetna PDP – everything is mapping into the Choice Plan
    • UHC PDP – offering two plans for 2025: Walgreens is mapping into the Preferred and the Basic is mapping into the Rx Saver Plan
  • AEP Supplies
    • UHC supply orders are open
    • Aetna is open but not allowing more than 20 kits
    • Humana is open and has said orders before 9/15 will arrive before 10/15
    • Cigna is open until 9/18 and then again on 9/23
    • Elevance and Wellcare are closed until 10/1
    • Wellcare – Monday, Aug. 5 through Monday, Aug. 12 for brokers that have completed all training requirements. (TPME not a requirement to place order)
    • During this window you may select Plan Year 2025 and order materials to be delivered ahead of Oct. 1.
  • Carriers offering to pay agents for Health Risk Assessments for AEP 2025
    • Devoted will be doing Health Risk Assessment incentives for 2025 (previously stated they were going away)
    • Anthem
    • UHC – for DSNP/CSNP only
    • Cigna

SMS is very informative. When I listen or read new Medicare rules, helpful preparation for AEP, etc. I know that I can trust the information when I listen to your YouTube channel, podcasts, and emails. SMS is also very helpful towards agents giving many tips, help setting goals, and sharing personal experiences.  

~ Belinda F.

Senior Marketing Specialists AEP Toolkit

Our AEP Toolkit has all the marketing resources, certification walkthroughs, carrier specific details, and tools you’ll need in one easy to access spot!

Sources:

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