Plan Year Info

2021 Certification

Opens July 30, 2020


Plan Year Info

2020 Certification


  • Opened June 25th
  • Recertification Deadline was 5:00 PM EST, November 30th, 2019

AHIP information: http://apps.humana.com/marketing/documents.asp?file=3570385

Not sure which to take? Check out the Certification and Recertification Launch Page.

General Details

Whether you’re certifying for the first time or recertifying for the 10th, you’ll need to complete two types of content: AHIP and Humana-specific training. AHIP training is required CMS-approved content focused on Medicare basics.  Humana-specific training is composed of topics discussing compliance, Humana products, sales presentations and tools, and overall agent guidance. In addition to passing AHIP’s testing requirements with the first three (3) attempts, you are provided three (3) attempts to pass Humana’s final test with a score of 85% or higher. You have 45 minutes to complete each test attempt. Time limit will be 45 minutes



Agents who complete the 2020 initial certification are allowed to sell plans with 2019 effective dates through 12/01/2019. Remember, agents cannot sell Humana’s Medicare Advantage or PDP products until they finish certification.



AHIP is required for both Certification and Recertification. Agents typically take their AHIP through Humana after they have logged into training from our Humana site. If you go directly to the AHIP site, you must have your AHIP results sent to Humana before you can continue completing your certification or recertification.