Support Services Request - Senior Marketing Specialists

We want you to spend all your valuable time doing what you do best. Selling.

Let us do the other stuff.

Let Senior Marketing Specialists be your back office support.

→ Do you have a client who needs new ID cards?

→ Did you not get paid the correct commission on a policy?

→ Is one of your applications pending?

Senior Marketing Specialists has an entire department dedicated to helping agents with these complications, plus so much more. Give us a call today at 800-689-2800 for assistance with any service issue you may be experiencing or fill out the form below to have your Support Team get to work on solving the issue.

You may also email your service issue to agentsupport@smsteam.net.

Request for Agent Support Services

Agent Name *

First and Last Name

Agent NPN

Phone Number

Email *

Is this a client issue?

Client Information

Client Name

Client DOB

Enter as MM/DD/YY

Client Medicare #

Carrier

Product Type

Date Ticket Is Being Submitted

Please describe the issue.

Is this a technology issue?

Please describe the issue.

Specific Carrier You’re Having Issues With

Description of Issue *

Supporting files, documents, application copies, screenshots,etc. can be uploaded here.

You can add multiple files here.

Maximum file size: 314.57MB

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