News to Use for Agents in the Senior Market
A Publication of Senior Marketing Specialists
Week of January 16, 2017
Complying with The Do Not Call Registry Rules
Who Is Covered By The National Do Not Call Registry?
The National Do Not Call Registry applies to any plan, program, or campaign to sell goods or services through interstate phone calls. This includes telemarketers who solicit consumers, often on behalf of third party sellers. It also includes sellers who provide, offer to provide, or arrange to provide goods or services to consumers in exchange for payment.
The National Do Not Call Registry does not limit calls by political organizations, charities, or telephone surveyors.
What About An Established Business Relationship?
A telemarketer or seller may call a consumer with whom it has an established business relationship for up to 18 months after the consumer’s last purchase, delivery, or payment – even if the consumer’s number is on the National Do Not Call Registry. In addition, a company may call a consumer for up to three months after the consumer makes an inquiry or submits an application to the company. And if a consumer has given a company written permission, the company may call even if the consumer’s number is on the National Do Not Call Registry.
One caveat: if a consumer asks a company not to call, the company may not call, even if there is an established business relationship. Indeed, a company may not call a consumer – regardless of whether the consumer’s number is on the registry – if the consumer has asked to be put on the company’s own do not call list.
Both the FTC and FCC have regulations implementing the National Do Not Call List, which are required by statute to be coordinated with each other. There is only one list, and it is maintained by the FTC.
Access the National Do Not Call Registry online at: https://telemarketing.donotcall.gov/
Find more details regarding DNC in this FAQ: https://www.donotcall.gov/faq/faqbusiness.aspx#who
If your business or organization uses telemarketing, the link below to an in-depth guide is a “must read.” Review the dos and don’ts to make sure you’re up on the law, including the ban on most prerecorded robocalls. https://www.ftc.gov/tips-advice/business-center/guidance/complying-telemarketing-sales-rule
Why is this important? It’s against the law to call (or cause a telemarketer to call) any number on the registry (unless the seller has an established business relationship with the consumer whose number is being called, or the consumer has given written agreement to be called). Violators may be subject to very large fines. Each call may be considered a separate violation.
New Agent Preparing for Your Exam?
New agents who need to prepare for the state license exam go to: http://www.webce.com/smsteam and then click on Prepare for your State licensing exam. From there just follow the prompts. This will give you a significant discount on Pre-Licensing materials.
Why is this important? A quick and inexpensive way to prepare to take your insurance exam saves you time, stress and money.
UHC Products Offer Sales Opportunities to Dual Eligible Clients and Clients with Chronic Conditions – How to Verify Eligibility
Find out in the document link below how to verify eligibility for DSNP and CSNP plans.
Why is this important? These plans offer added benefits to Medicare beneficiaries with Medicaid and those with chronic conditions. They also offer agents a year round opportunity for Medicare advantage sales. If you have not been offering these plans you could be missing out on substantial earnings.
Welcome to Medicare Preventive Visit – 6 Things You Should Know
Find the publication here: https://www.medicare.gov/Pubs/pdf/11533.pdf
Why is this important? This document answers question you might have right after you’ve enrolled into Medicare.
For on the go and printable version – try the talkingMEDICARE Downloadable Edition!