Plan Year Info

Register for the 2021 UnitedHealthcare Rollout Webinar – CLICK HERE

2021 Certification – Open Now

Click Here to Access the 2021 Certification Walk-Through Video 

Download the UnitedHealthcare 2021 Certification User Guide

    • NEW! Access 2021 UnitedHealthcare Certifications in our new learning management system called Learning Lab for simplified use, clearer assignments, and easier tracking.
    • NEW! All Certification modules and assessments are available in both English and Spanish.
    • Passing the prerequisite tests (Medicare Basics Test, Ethics and Compliance Test, and AARP Course) certifies you to sell Medicare Advantage* (MA), Prescription Drug, and AARP® Medicare Supplement Insurance Plans from UnitedHealthcare plans!
    • To sell Chronic or Dual Special Needs Plans (DSNP), take the Chronic/Dual SNP module and test after you have passed all your prerequisite tests.
    • Don’t forget to take 2021 Events Basics if you plan to conduct in-person or virtual events!

How to Take Certifications

  • Certification modules and tests are open 24 hours a day, seven days a week Jarvis > Knowledge Center > Learning Lab.
  • You will have six attempts to complete an assessment with a minimum passing score of 85 percent.
  • Answer a question correctly and you’ll move immediately to the next question; answer a question incorrectly and you’ll receive feedback that it was wrong and then you will move to the next question.

Plan Year Info

2020 Certification

Opened July 1st, 2019

https://www.uhcjarvis.com – $50 discount off the AHIP (Total cost: $125)

Click here to access the 2020 Certification Walkthrough Video  |  Password to access video: UHC2020

Download the UnitedHealthcare 2020 Certification User Guide

2020 UnitedHealthcare Product & Benefit Preview Webinar Recording

  • Once the excel sheet is filled out make sure your email server is open. If email is not open it will give you an error message.
  • Now for the change: The submission link has become extremely sensitive. The person filling out this spreadsheet HAS to submit it because the agent cannot do either of the following:
    1. Email it to anyone else (us, their upline, or even a UnitedHealthcare Rep.). This will break the submission link and an entire new document has to be started.
    2. You cannot copy text into the spreadsheet. Meaning, if someone else fills it out and emails it over, then you download a whole new sheet and try to copy the text over – this will also break the submission link and a new document will have to be completed.
  • After you click submit, an email will pop up that will has a send button, you will need to click send to submit the form.
  • Once submitted you will receive an email confirming the event was submitted or letting you know what needs to be corrected.